CONFERENCE CALL 
HOST TRAINING

Congratulations on being selected as a CTS Conference Call Host. You are making a significant contribution to the success of our members, and we applaud you for that commitment. Our goal is to provide you with training resources necessary to help you perform your hosting duties easily and effectively, to ensure every Prospect Q & A call will be a positive experience for all.

Below are audio Training Modules that will help you get started with hosting and moderating the Prospect Q & A calls. We have provided a separate audio and supporting documentation for each hosting function. Please listen to the appropriate audio as many times as you deem necessary to get the feel of how to interact with members and guests, how to effectively handle the Conference Call interface and moderate the calls, and also how to answer the prospects questions.

Please download the appropriate Notes document to the left of the audios BEFORE listening, so you can refer to the scripts while you listen. Also, be sure to download the sample scripts you can use for your particular function. For your convenience, these documents are provided in both Microsoft Word and PDF formats.

Please feel free to save this URL and revisit this site anytime you wish for a “refresher,” or to download any misplaced documents.

Downloads Audio - Call Host
    
 Call Host Notes

Audio - Moderator

 Call Host Notes
 Call Host Script
 Moderator Script
 Moderator Script
 Moderator Notes
 Moderator Notes